1. Introduction

Welcome to Yer Voyages (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.yervoyages.com (the “Website”) and use our travel-related services.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal data:

2.1 Information You Provide Directly

• Full name
• Email address
• Phone number
• Billing and payment details
• Passport information (if required for bookings)
• Travel preferences and special requests
• Any information submitted via contact forms, booking forms, or newsletter subscriptions

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source
• Cookies and tracking technologies data

2.3 Information from Third Parties

We may receive information from:

• Payment processors
• Travel service providers (hotels, airlines, tour operators)
• Marketing partners
• Analytics providers

3. How We Use Your Information

We process your personal data for the following purposes:

• To process and manage travel bookings
• To communicate with you regarding reservations or inquiries
• To send confirmations, invoices, and travel documentation
• To provide customer support
• To improve our Website and services
• To send marketing communications (only if you have opted in)
• To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Performance of a contract (travel bookings and services)
• Your consent (newsletter subscriptions, marketing)
• Legal obligations
• Legitimate interests (improving services, fraud prevention, security)

5. Sharing of Information

We may share your personal data with:

• Airlines, hotels, tour operators, and travel partners
• Payment service providers
• IT and hosting service providers
• Legal authorities when required by law

We do not sell your personal data.

All third-party partners are required to process your data securely and in compliance with applicable data protection laws.

6. International Data Transfers

Due to the global nature of travel services, your personal data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are implemented in accordance with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes and enforce agreements

When no longer required, your data will be securely deleted or anonymized.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Improve user experience
• Analyze traffic and usage patterns
• Support marketing activities

You may control or disable cookies through your browser settings. Please note that some Website features may not function properly if cookies are disabled.

For more details, you may include a separate Cookie Policy page.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss
• Misuse
• Alteration or disclosure

However, no online system can guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at:
📧 [Email Address]

11. Children’s Privacy

Our Website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children without parental consent.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

Yer Voyages
Leof. Amphitheas 10, Paleo Faliro 175 64 Athens, Greece
info@yervoyage.com
+30 210 95 58 666